Let’s get this out of the way: managed IT services are not cheap. If you’re shopping purely on price, we’re not your vendor. But if you’re tired of the real cost of “cheap” IT — the kind that shows up as a surprise $12,000 invoice after your server dies on a Friday afternoon — keep reading.
The Break-Fix Trap
The traditional model works like this: something breaks, you call someone, they charge you by the hour to fix it, and you hope nothing else breaks this month. It feels cheaper because the monthly line item is lower. It is not cheaper.
Here’s what break-fix actually costs a 25-person company in a typical year:
- 3-4 major incidents at $2,000-$8,000 each (because hourly rates spike for emergencies)
- 12-20 hours of employee downtime per incident while the tech drives over and figures out what happened
- Zero prevention. Nobody is watching your systems between calls, so problems compound
- No security posture. Patching happens when someone remembers. Backups get tested never.
A conservative estimate puts the real annual cost of break-fix IT for that 25-person company at $35,000-$60,000 — plus the revenue lost during downtime that nobody tracks.
What $95 Per Month Actually Buys
Our managed IT pricing starts at $95 per endpoint per month. For that, you get:
- 24/7 monitoring — we see problems before you do, often before they become problems
- Automated patching — OS, firmware, and application updates on a tested schedule
- Endpoint protection — enterprise-grade security on every device
- Helpdesk access — real humans who answer your call and fix your issue
- Backup verification — we don’t just run backups, we test restores
- Security-first architecture — MFA, conditional access, email filtering, DNS protection
- A predictable monthly bill — no surprises, no “emergency” upcharges
That same 25-person company pays roughly $2,375/month — $28,500/year — for complete coverage. Less than break-fix, and nothing breaks.
The Number Nobody Talks About: Downtime
The average cost of IT downtime for a small business is $427 per minute. A four-hour outage — which is a modest incident — costs $102,480 in lost productivity and revenue. We have never had a client experience an unplanned four-hour outage under our management.
Our zero ransomware rate across our entire client base is not luck. It is architecture. Every environment we manage is built with the assumption that an attack is imminent, because statistically, it is.
Why Our Clients Stay
We have zero voluntary churn since 2014. Not because our contracts are hard to exit — they’re not. Our clients stay because the math works, the service is responsive, and they stopped worrying about IT the month we took over.
If you want the cheapest possible IT provider, we genuinely wish you well. If you want the last IT provider you’ll ever need to evaluate, see our transparent pricing or take our quick assessment to find out if we’re the right fit.