IT Support Built for Wholesale & Distribution

Distribution operations depend on real-time data accuracy across multiple interconnected systems: ERP, warehouse management, EDI, barcode scanning, shipping, and accounting. A failure or inconsistency in any system cascades into inventory errors, shipping mistakes, and customer chargebacks. The warehouse environment also demands industrial-grade networking — consumer Wi-Fi equipment fails in the presence of metal racking, forklifts, and temperature extremes. Most IT providers understand office technology but have never configured an ERP or troubleshot EDI.

Inventory accuracy problems usually trace back to three root causes: unreliable warehouse Wi-Fi (causing scanner failures and manual entry), ERP performance issues (causing delayed updates and sync errors), and integration failures between scanning systems and the ERP. We address all three: industrial wireless that works in every corner of your warehouse, ERP optimization for real-time transaction processing, and reliable scanner integration that eliminates manual data entry. Most clients see inventory accuracy improvements from the low 80s to over 95% within three months.

EDI (Electronic Data Interchange) is how you exchange purchase orders, invoices, advance ship notices, and other documents with retail partners and suppliers electronically. EDI failures — bad mappings, rejected transactions, VAN connectivity issues — can result in missed orders, incorrect shipments, and chargebacks that cost thousands per incident. We monitor your EDI transactions in real-time, alert you when transmissions fail or produce errors, and troubleshoot issues before they affect your customer relationships.

We support the ERP platforms common in Western Washington distribution: NetSuite, SAP Business One, Acumatica, Infor CloudSuite Distribution, Fishbowl, Sage 100, and others. We handle database optimization, integration management, user performance tuning, update coordination, and backup/recovery. If your ERP vendor recommends infrastructure changes, we implement them correctly and verify performance.

Warehouses are among the most difficult wireless environments. Metal racking blocks signals. Forklifts create moving interference. Temperature-controlled zones have different environmental characteristics. We deploy industrial-grade access points rated for warehouse environments, conduct professional RF site surveys with actual warehouse conditions (racking, inventory, equipment), implement wireless controllers that manage roaming as forklift operators move between areas, and design for 100% coverage from receiving to shipping.

Distribution downtime is immediately costly — orders stop processing, shipments halt, and customers start calling. We design for rapid recovery: immutable backups that ransomware cannot encrypt, tested recovery procedures that restore your ERP and order management within hours, and preventive controls (endpoint protection, email security, network segmentation) that stop most attacks before they execute. Our critical response team treats distribution outages as top priority.

Yes. We provide secure site-to-site connectivity between warehouses and offices, centralized ERP access with performance optimization for each location, consistent network infrastructure and security across all facilities, and unified monitoring that gives you visibility into technology health at every site.