Core Service

Managed IT Services

Fully managed IT for businesses that want technology handled so they can focus on what they do best. We become your IT department — monitoring, maintaining, securing, and supporting your entire environment.

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What's Included

24/7 Network Monitoring

Continuous monitoring of your servers, workstations, switches, and firewalls. We catch problems before your team notices them.

Patch & Update Management

Operating systems, firmware, and third-party applications kept current and secure — tested before deployment.

Endpoint Protection

Enterprise-grade antivirus, EDR, and threat detection on every device. Not the consumer-grade tools most small MSPs use.

Email Security & Filtering

Advanced email filtering that blocks phishing, spoofing, and malware before it reaches your inbox.

Help Desk Support

Direct access to real technicians who know your environment. No overseas call centers, no ticket runaround.

Backup & Disaster Recovery

Automated encrypted backups with tested recovery procedures. Your data is protected and recoverable.

Vendor Management

We coordinate with your ISP, phone provider, software vendors, and copier company so you do not have to.

Strategic IT Planning

Quarterly business reviews and technology roadmaps aligned to your budget and growth plans.

How It Works

Discovery & Assessment We audit your current environment — hardware, software, security posture, and pain points. No cost, no obligation.
Proposal & Onboarding Plan You receive a clear proposal with fixed monthly pricing. No surprise bills, no hidden fees.
Structured Onboarding We deploy our tools, document your environment, and stabilize any immediate issues — typically two to four weeks.
Ongoing Management Proactive monitoring, regular maintenance, responsive support, and quarterly strategic reviews.

Who This Is For

Small Businesses (5-50 employees)

No internal IT staff? We handle everything so you can focus on running your business.

Growing Companies (50-200 employees)

Outgrowing your break-fix IT provider? We scale with you and plan ahead.

Regulated Industries

Healthcare, legal, financial services — we understand your compliance requirements.

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Est. 2014 Serving Washington

Zero Voluntary Churn

$0 Ransomware Losses

7+ yrs Avg. Client Tenure

Frequently Asked Questions

What does managed IT actually include?

Our managed IT service covers your entire technology environment: 24/7 monitoring, patch management, endpoint protection, email security, backup and disaster recovery, help desk support, vendor management, and strategic IT planning. You get a complete IT department at a predictable monthly cost.

How is this different from break-fix IT support?

Break-fix means you call someone when something breaks and pay by the hour. That model incentivizes your IT provider to let things break. Managed IT flips the model — we are paid to keep things running, so we invest in prevention, monitoring, and maintenance. Our clients experience far less downtime and fewer emergencies.

What size businesses do you work with?

We support businesses with 5 to 200 employees across Western Washington. Our sweet spot is 10 to 100 employees — large enough to need professional IT, small enough that hiring a full-time IT team does not make financial sense.

How long does onboarding take?

Typical onboarding takes two to four weeks. During that time we deploy our monitoring and management tools, document your environment, address any critical issues, and establish your support procedures. Your team has access to our help desk from day one.

Can we keep our existing hardware and software?

Yes. We work with what you have and recommend upgrades only when equipment is a security risk, a performance bottleneck, or approaching end of life. We never push unnecessary hardware purchases.

What happens when we have an emergency outside business hours?

Critical issues receive immediate response regardless of the time. Our monitoring systems alert us to problems 24/7, and our on-call team handles emergencies that cannot wait until morning.

Ready to Stop Worrying About IT?

Get a straightforward assessment of your current environment and a clear proposal with fixed monthly pricing.

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