IT Support Built for Financial Services & Accounting

Financial services firms face overlapping compliance requirements depending on their specific activities. SEC-registered advisors must comply with Regulation S-P (client data protection) and Regulation S-ID (identity theft prevention). FINRA-regulated firms must meet Rules 3110 (supervision), 4370 (business continuity), and 3120 (compliance reviews). Firms handling payment data need PCI-DSS compliance. Many institutional clients now require SOC 2 certification. We implement the technical controls for all of these frameworks simultaneously.

We implement the technical infrastructure and controls that SOC 2 requires across all five Trust Service Criteria: security, availability, processing integrity, confidentiality, and privacy. This includes access controls, encryption, monitoring, incident response, change management, and extensive logging. We also maintain the evidence documentation throughout the year so your audit is a review of existing records, not a scramble to produce them.

We capacity-plan specifically for your peak periods. Before tax season, we verify that servers, storage, network bandwidth, and cloud resources can handle maximum concurrent usage. We pre-scale cloud resources, optimize database performance, and implement load monitoring that alerts us if any resource approaches capacity. Your team should never experience slowdowns during your highest-revenue weeks.

Business email compromise (BEC) is the most costly cyberthreat facing financial services. We deploy advanced email security that detects spoofed sender addresses, analyzes email content for social engineering patterns, and flags requests for wire transfers or sensitive data. We implement DMARC, DKIM, and SPF to prevent attackers from spoofing your domain. We also train your staff to recognize and report suspicious requests.

We support the platforms financial services and accounting firms rely on: QuickBooks, Sage, Thomson Reuters (UltraTax, Practice CS, GoSystem), CCH Axcess, Lacerte, Drake, ProSeries, Advent APX, Orion, Black Diamond, Redtail CRM, Wealthbox, and others. We handle server optimization, integration management, update coordination, and backup/recovery.

We implement immutable email archiving that captures every message sent and received, stores archives in tamper-proof format, retains them for the period your regulations require (typically 3-7 years), and enables rapid keyword and date-range search. Legal hold functionality preserves relevant messages during investigations or litigation. Archives are encrypted and backed up separately from your production email.

We design for four-hour recovery of full operations, with critical systems available within one hour. Financial data is backed up continuously with one-hour recovery point objectives. Backup data is encrypted, stored offsite, and tested quarterly. We maintain documented business continuity plans that satisfy FINRA Rule 4370 requirements.